rtp966 Privacy Policy
This policy clearly explains how rtp966 collects your personal data, the purposes for which it is used, and how it is protected.
Introduction
rtp966 is an online gaming platform built for players in Myanmar. We place great importance on the security of your personal data and always work to comply with applicable privacy regulations.
This Privacy Policy ("Policy") applies to the rtp966.im website and its related services ("Platform"). By continuing to use the Platform, you are considered to have accepted the terms set out in this Policy. If you have any questions about this Policy, you may contact us at [email protected].
Information We Collect
We collect only the information that is strictly necessary to provide our services. Personal data is recorded only when provided directly by the player.
2.1 — Information You Provide Directly
- Full name
- Email address
- Phone number
- Date of birth (to verify age 21+)
- Payment details (KBZPay, Wave Money, AYA Pay, CB Pay)
- Information provided when using customer support
2.2 — Information Recorded Automatically
- IP address
- Browser type and version
- Gaming history and payment history
- Browsing behaviour within the website (Session Data)
- Data collected from cookies and similar tracking technologies
2.3 — Information Received from Third-Party Sources
During payment verification, specific verification data can be obtained from payment service companies. That information is handled only in ways that comply with applicable laws.
Purpose of Data Use
We use your personal information only for the following purposes—
- To create accounts and carry out player verification (KYC)
- To process deposits, withdrawals and bonus matters
- To provide 24-hour Live Chat and customer support
- Platform security checks and fraud prevention
- To comply with legal provisions and regulations
- To conduct surveys for improving website performance
- To resolve technical issues on the platform
We will never use your personal information for any purpose not stated here.
Data Sharing with Third Parties
rtp966 does not sell, rent or transfer your personal information to third-party companies, advertisers or unrelated organisations. However, sharing may be necessary in the following cases—
4.1 — Service Providers
We may share data when necessary with companies that support our services, such as payment processing, security checks and technology platform services. Those companies operate under data protection agreements that comply with our policy restrictions.
4.2 — Legal Requirements
We may be required to provide data in response to valid requests from regulatory authorities, courts or other legally authorised bodies. When sharing in this way, we will provide only the information that is necessary to the relevant department.
4.3 — Business Changes
In the event of a merger, acquisition or sale of a part of the business, personal information may be transferred to the new company. If this occurs, players will be notified in advance.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to improve our services.
5.1 — Essential Cookies
These cookies are necessary for the website to function properly. They cannot be turned off, as they are used for session records, security checks and keeping you logged in.
5.2 — Analytics Cookies
These cookies are used to understand visitor numbers, which pages were viewed and how the platform is being used. Data is handled in aggregate only and is not personalised.
5.3 — Cookie Controls
You can delete or reject cookies through your browser settings. Please note that if security cookies are disabled, access to some services may be reduced.
Data Retention Period
We do not keep personal information longer than is necessary to fulfil its purpose or to meet legal obligations. The following factors are considered when determining the data retention period—
- Account active period — data may be retained for as long as the account remains open
- Payment records — may be retained for a period after a transaction is completed
- Legal requests — for the period required by law
If we are required to retain data after an account is closed, we will securely delete it once that period ends.
Players' Rights
Every player using the rtp966 platform has the following rights regarding their personal information—
7.1 — Right of Access
You may request what data we hold about you. If the request is received and is reasonable, a copy will be sent to you.
7.2 — Right to Rectification
You may request correction of any personal information that is inaccurate or incomplete. This is handled through customer support.
7.3 — Right to Erasure
You may request deletion of personal information that has no legal restriction. There may be limitations on deleting payment records and data retained due to legal requirements.
7.4 — Right to Restriction
You may request that we stop processing your data, and we will comply where there is a valid reason to do so.
7.5 — Right to Data Portability
You may request a copy of your data in a readable format, and we will fulfill this where technically possible.
To exercise any of the rights listed above, please contact us at [email protected]. We will review each request and respond as quickly as possible.
Data Security Measures
We apply technical and administrative security measures to protect players' personal data—
- SSL (Secure Socket Layer) encryption — all data transmissions are protected
- Encrypted data storage — information stored on our servers is encrypted
- Access controls — access to personal data is restricted to those who need it
- Regular security audits — the platform's security is assessed on a regular basis
- Staff training — employees are trained to understand the importance of data protection
While we cannot guarantee absolute security, we are committed to applying every reasonable protective measure as an online platform.
Minors and Age Restrictions
The rtp966 platform is for players aged 21+ only. We do not collect personal data from anyone under 21. If we become aware that we have inadvertently stored data relating to a minor (under 21), we will make every effort to delete it immediately. You can also notify us at [email protected].
Policy Changes
rtp966 may update this privacy policy from time to time. If a significant change is made, we will announce it on the platform and notify you by email. Continuing to use the platform after any update means you accept the revised policy. We recommend reading this policy regularly.
Contact Information
If you have any questions, comments, or requests regarding this policy, you can reach the rtp966 customer support team through the following channels—
- Live Chat: Live Chat on the platform in Myanmar language — 24-hour service
- Email: [email protected]
Our customer support team is staffed by knowledgeable agents available in Myanmar language 24 hours a day, so feel free to reach out with any question at any time.
Frequently Asked Questions about Personal Data Protection at rtp966
Questions players commonly ask about our privacy policy